Customer Support hours are 9 am – 4 pm CT, Monday-Friday, except U.S. Holidays. We try to respond within 24 hours. Please allow our team time to respond.

Customer Support Email: camille@camillediaz.com

Q: I can’t figure out how to access the community to interact and ask questions. Where do I find it?

Log in to your student dashboard and look for the course called “Orientation”. Inside of Orientation you will find clear instructions on how the program works, how to use the community, and all relevant links.

 

Q: How do I login to my student dashboard?

You can log in to your account, and access the course content, by going HERE. You must use the email address you purchased with to sign into your account. If you don’t recall your password, you can reset it by following the “Forgot Password?” link on that page and following the prompts. Make sure to check your spam box for the password reset email.

If you still can’t access your account it could be a typo in your email address. Please email camille@camillediaz.com. Do not create a new account under a different email address as it will not link your courses.

 

Q: Why is my program dashboard blank when I login?

Please login with the same email you used to purchase your program. If you login with an email address that is different from the one you used to purchase, you’ll be taken to a blank dashboard. The login email must match the purchase email to access your program.

 

Q: Why is my program dashboard blank even though I’m using the right purchase email?

It’s possible there was a typo in the original email address you submitted at the time of purchase. Please email us at camille@camillediaz.com to share the correct spelling of the email address you used when you purchased so we can update it and you can access your program.

 

Q: Why is my program dashboard only showing one of the programs I purchased, but not the others?

It’s possible that you used different emails when you purchased each program. Please email us at camille@camillediaz.com to share both of the emails you used and tell us which one you’d like to use so we can ensure all the programs you purchased are in one dashboard.

 

Q: How do I update my billing information or cancel my subscription?

Log in to manage your account HERE. You must use the email address you purchased with to sign into your account. Click on “My Account” and then click on “Billing”. From there you’ll see buttons to Edit your credit card information or to Cancel your subscription.